The Management of Service Operations PDF
By:J. Nevan Wright,Peter Race
Published on 2004 by Cengage Learning EMEA
The Management of Service Operations draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for developing and implementing value adding strategies are provided and everyday examples are drawn on to give practical advice on how to make more efficient use of resources in order to gain competitive advantage. The text concludes with a chapter on change management designed to alter the culture of an organization in order to motivate staff to achieve common goals. The Management of Service Operations draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for developing and implementing value adding strategies are provided and everyday examples are drawn on to give practical advice on how to make more efficient use of resources in order to gain competitive advantage. The text concludes with a chapter on change management designed to alter the culture of an organization in order to motivate staff to achieve common goals.
This Book was ranked at 22 by Google Books for keyword Service.
Book ID of The Management of Service Operations's Books is sWtlOeC-3pEC, Book which was written byJ. Nevan Wright,Peter Racehave ETAG "DGvFX2TfNfQ"
Book which was published by Cengage Learning EMEA since 2004 have ISBNs, ISBN 13 Code is 9781844800513 and ISBN 10 Code is 1844800512
Reading Mode in Text Status is false and Reading Mode in Image Status is true
Book which have "346 Pages" is Printed at BOOK under CategoryBusiness and Economics
Book was written in en
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