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21st Century Business: Customer Service, Student Edition PDF
By:Career Solutions Training Group
Published on 2010-01-08 by Cengage Learning

The 21ST CENTURY BUSINESS SERIES is an innovative instructional program providing instructors with the greatest flexibility to deliver business content using a modular format. Instructors can create their own business courses by combining several Learner Guides in the Series to form one-semester or two-semester courses. The individual Learner Guides can also be used as enhancements to more traditional business courses or to tailor new courses to meet emerging needs. The design and content of each Learner Guide in the 21ST CENTURY BUSINESS SERIES is engaging yet easy for students to use. The content focuses on providing opportunities for applying 21st skills while enabling innovative learning methods that integrate the use of supportive technology and creative problem solving approaches in today's business world. The CUSTOMER SERVICE LEARNER GUIDE includes information on customer service skills needed to succeed such as problem solving, time management, listening, and stress management. Also incorporated into the Learner Guide is the importance of being able to communicate using new technology and how it affects the role of customer service. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

This Book was ranked at 39 by Google Books for keyword Service.

Book ID of 21st Century Business: Customer Service, Student Edition's Books is XaaEmnbnpSYC, Book which was written byCareer Solutions Training Grouphave ETAG "LxaXMaTvGJc"

Book which was published by Cengage Learning since 2010-01-08 have ISBNs, ISBN 13 Code is 9780538740289 and ISBN 10 Code is 0538740280

Reading Mode in Text Status is false and Reading Mode in Image Status is true

Book which have "192 Pages" is Printed at BOOK under CategoryEducation

Book was written in en

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Download 21st Century Business: Customer Service, Student Edition PDF Free

Download 21st Century Business: Customer Service, Student Edition Books Free

Download 21st Century Business: Customer Service, Student Edition Free

Download 21st Century Business: Customer Service, Student Edition PDF

Download 21st Century Business: Customer Service, Student Edition Books