The Effortless Experience PDF
By:Matthew Dixon,Nick Toman,Rick DeLisi
Published on 2013 by Penguin
Describes how many companies erroneously believe that customer loyalty is won by dazzling them, but that research and surveys show that loyalty is based on delivering on basic promises and offers insights for companies to use to improve brand loyalty.
This Book was ranked at 25 by Google Books for keyword Service.
Book ID of The Effortless Experience's Books is lGaLDQAAQBAJ, Book which was written byMatthew Dixon,Nick Toman,Rick DeLisihave ETAG "5lvAjWVn1Pk"
Book which was published by Penguin since 2013 have ISBNs, ISBN 13 Code is 9781591845812 and ISBN 10 Code is 1591845815
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Book which have "237 Pages" is Printed at BOOK under CategoryBusiness and Economics
Book was written in en
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