Up Your Service! PDF
By:Ron Kaufman
Published on 2002-03-01 by Kaufman Professional Service
Strategies and action steps to delight your customers now! Build a mindset and a toolset to bring your service UP! develop a service culture that sizzles and succeeds. apply proven techniques to get closer to your customers. Polish your perception points to create positive impressions. Leverage customer value dimensions for long-term profits. Achieve surprising and unbelievable service standards. Increase customer loyalty with effective service recovery. Discover the hidden power in service guarantees.
This Book was ranked at 34 by Google Books for keyword Service.
Book ID of Up Your Service!'s Books is Fcp_NwAACAAJ, Book which was written byRon Kaufmanhave ETAG "KPwxfKuJvd8"
Book which was published by Kaufman Professional Service since 2002-03-01 have ISBNs, ISBN 13 Code is 9789810529598 and ISBN 10 Code is 9810529597
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Book which have "318 Pages" is Printed at BOOK under CategoryBusiness and Economics
Book was written in en
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